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Sunday, February 05, 2006

Customers Chime In

This past week we had around 6 customers send in their displeasure with how shipping charges are handled on Alibris and Amazon. More than one called it the equivalent to those eBay sellers who charge excessive shipping to pad their sales numbers. Nearly all termed it some derivative of "misleading or "deceptive" or "crooked." Needless to say this was nice to hear and I encourage consumers angry with these policies to take their business to sites where booksellers charge their own shipping prices (and receive it all) like Biblio or Abebooks.